Call: 1800 957 957
When: 9:00am to 4:30pm, Monday to Friday
What is the WLSQ Helpline?
The WLSQ Helpline is a phoneline for women to call and request free legal assistance.
Who can the WLSQ Helpline help?
Women in Queensland, or with legal matters in Queensland, seeking legal assistance in relation to domestic and family violence, family separation or divorce, parenting matters, child safety matters, and the protection of counselling notes in sexual assault cases.
How can the WLSQ Helpline help?
The WLSQ Helpline is staffed by specially trained intake officers, 9:00am to 4:30pm, Monday to Friday.
The intake officers will assess the client’s legal issue and discuss the client’s options. If appropriate, the intake officers will book the client in for a free legal advice appointment over the phone with a lawyer. When a client calls the WLSQ Helpline they will always speak to a woman.
If WLSQ can’t help, the Helpline intake officers will endeavour to refer the client to another service or services.
How can services refer a client to WLSQ?
Clients can call the WLSQ Helpline on 1800 957 957, 9:00am to 4:30pm, Monday to Friday.
Services can refer clients directly to WLSQ by completing the WLSQ referral form. WLSQ will contact the client directly to organise a suitable time for an appointment. Please note, you must provide WLSQ with a safe way to contact the client.
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WLSQ respectfully acknowledges the traditional custodians of the land on which we live and work, particularly the Turrbul, Jagera and Kabi Kabi peoples and the Yugambeh Language Region on whose lands our offices sit. We pay our deepest respects to elders, past, present and emerging, and recognise their continuing connection to the land, waters and culture. We especially honour First Nations women and the traditions they carry.
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